[ RETURN POLICY ]
We accept, for store credit via e-gift card, items that are unworn, unwashed, and free of any odors, animal hair, and/or makeup within 14 days of purchase with original tags attached. Items that are FINAL SALE are not accepted for return or exchange. The customer is responsible for all return shipping costs. By purchasing online with Urban Mint Boutique, you agree to the return policy stated here.
RETURN ADDRESS-
Urban Mint Boutique
401 Park Meadow Ln
Mckinney, TX 75071
[ DEFECTIVE ITEMS ]
It is customer's responsibility to inspect all items upon delivery to ensure there are no damages. If you receive an item that is defective upon delivery please email us at urbanmintbtq@gmail.com with photos and details.
[ LOST OR STOLEN ITEMS ]
Urban Mint is NOT responsible for any lost, stolen, or damaged items during the delivery process. Once the item leaves our location, improper handling is out of our control. All packages are insured and you can make a claim with USPS on their website. It is also customer's responsibility to ensure that all shipping information is correct prior to shipping.